This Privacy Policy describes how the HUSH (“we”, “us”, “our”) collect, use, disclose and safeguard your personal information. Unless otherwise indicated, all follow this Privacy Policy.
INFORMATION WE PROCESS
We may collect or process the following types of information about you. The specific information we collect about you will vary depending on how you interact with us.
Contact information and personal identifiers, such as your name, address, email address, telephone number, and username or social media handle.
Device identifiers, such as information about your device like your MAC address, IP address, or other online identifiers.
Commercial information, such as the products or services you have purchased, returned or considered, and your product preferences.
Online or network activity information, such as information regarding your interaction with our websites, mobile applications, digital properties, and advertisements, information about your browsing and search history on our websites or mobile applications, and log file information like your browser type and webpages you visit.
Geolocation information, such as information that can help identify your physical location (like your GPS coordinates or the approximate location of your device).
Audio and visual information, such as recordings of your voice when you call our customer service and images we record through video surveillance in our retail stores.
Professional or employment-related information, such as professional licenses or certifications in connection with our professional programs.
User Content, such as your communications with us and any other content you provide (including photographs and images, videos, reviews, articles, survey responses, and comments).
Inferences drawn from or created based on any of the information identified above.
HOW WE COLLECT INFORMATION
We may collect personal information about you from various sources. For example:
Directly from you, such as when you make a purchase on our websites, contact us with a question or complaint, register for one of our brand loyalty programs or marketing lists, respond to a survey, participate in a contest or other promotion, make an appointment or sign-up to attend an event.
When you interact with our websites or emails. When you visit our websites, or when you open or click on emails we send you, we (and third parties we work with) may automatically collect information from your browser or device, such as device identifiers and online and other network activity information using technologies such as cookies, pixel tags, and similar technologies. Cookies are small text files that websites place on your Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Pixel tags are small images which are embedded into our websites or emails. We use pixel tags to collect information about your browser or device, how you interact with our websites, or whether you open or click on the emails we send you. Pixel tags also enable us (and third parties we work with) to place cookies on your browser.
HOW WE USE INFORMATION
We may use the information we have about you:
To provide products and services to you, such as fulfilling orders and processing payments, creating, servicing and/or maintaining your account or loyalty program membership, identifying concerns and managing current or past purchases.
To communicate with you, including to respond to your inquiries or complaints, and to help you place an order.
To administer your participation in special events, contests, sweepstakes, surveys or promotions.
For marketing and advertising, such as to send you postal mail, text messages, email, push notifications or other messages, show you advertisements for products and/or services tailored to your interests on social media and other websites.
To operate and understand your use of our websites and mobile applications, such as to remember your information so you do not have to re-enter it, understand your preferred method of purchasing with us; determine what browser and devices you use to visit our websites or mobile applications; and to evaluate and improve our services, advertisements, websites and mobile applications. For example, we use Google Analytics on our websites. For specific details on how Google collects and uses your personal information when we use its services, please visit: How Google Uses Information From Sites Or Apps That Use Our Services.
To operate and improve our business, including to conduct analytics, provide quality assurance and process adverse event or product related claims, conduct research and development, and perform accounting, auditing and other internal business functions.
For legal and security purposes, such as to detect, prevent, and prosecute harmful, fraudulent, or illegal activity, loss prevention, identify and repair bugs on our websites or mobile applications, and to comply with applicable legal requirements, relevant industry standards and our policies.
We also may use your information in other ways for which we provide specific notice at the time of collection.